> For the complete documentation index, see [llms.txt](https://guides.dojah.io/user-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.dojah.io/user-manual/identity-verification/government-lookup/individual-lookup.md).

# Individual Lookup

**PERFORM SINGLE LOOKUP**\
The Individual Single Lookup feature enables businesses to conduct a user lookup using the following steps:

1\) To initiate an Individual Single Lookup, businesses should click on the <mark style="color:blue;">"Perform Individual Single Lookup Button"</mark>, triggering the appearance of a **side modal**.

<figure><img src="/files/ytMDB6EFEpzNUlp8kf0l" alt=""><figcaption><p>Side modal for Individual single Lookup</p></figcaption></figure>

2\)  Businesses must select a **country** and **app,** and subsequently choose the **ID type** from a dropdown menu that includes various IDs based on the selected country.

<figure><img src="/files/qtUYBNHCW81A0uVNnG2H" alt=""><figcaption><p>Select the "country" drop-down option</p></figcaption></figure>

<figure><img src="/files/tqIhHFh2JdHpatImBRON" alt=""><figcaption><p>Select the "IDs type" drop-down option</p></figcaption></figure>

**PERFORM BATCH LOOKUP**

For a business with data on a multitude of users seeking to verify their identities through Individual Lookup, they can achieve this via Individual Batch Lookup by following the steps outlined below:

1\)  To initiate Individual Batch Lookup, businesses should click on the <mark style="color:blue;">"Perform Batch Lookup"</mark> button, triggering the appearance of the **side modal** as illustrated below.

<figure><img src="/files/NJ1aGHpCZbzMeTnHYZXf" alt=""><figcaption><p>Side modal for performing Batch Lookup</p></figcaption></figure>

2\)  Businesses are required to choose a **country** from a dropdown menu, select an **app**, and then choose an **ID type** from a dropdown menu. The available options for the ID type depend on the country selected

<figure><img src="/files/XXrndmRn2LIZBRAn9F90" alt=""><figcaption><p>Select a country with drop-down options</p></figcaption></figure>

<figure><img src="/files/Ho99PXzWeucOwn2pyGRx" alt=""><figcaption><p>Select an app to use for the verification process</p></figcaption></figure>

<figure><img src="/files/TfvsYUjofFmiC9Ojyr7A" alt=""><figcaption><p>Select an ID type available for the country chosen</p></figcaption></figure>

3\) Businesses have the flexibility to upload user data in their preferred format or download the template by clicking on <mark style="color:blue;">"click here to select."</mark> They can then populate the template with users data and proceed to upload it.

<figure><img src="/files/8yR4DvEmpyUR51qpcTrR" alt=""><figcaption><p>Upload a batch file or click here to download the template</p></figcaption></figure>


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