> For the complete documentation index, see [llms.txt](https://guides.dojah.io/user-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.dojah.io/user-manual/identity-verification/government-lookup/individual-lookup.md).

# Individual Lookup

The Individual Lookup feature enables businesses to authenticate their users, whether through a single check or by uploading a batch.

**PERFORM SINGLE LOOKUP**\
The Individual Single Lookup feature enables businesses to conduct a user lookup using the following steps:

1\) To initiate an Individual Single Lookup, businesses should click on the <mark style="color:blue;">"Perform Individual Single Lookup Button"</mark>, triggering the appearance of a **side modal**.

<figure><img src="https://3296995301-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pgHlRJB7EejHn55UcwX%2Fuploads%2FJzQqtAzVeot7n0g1gtDf%2FScreenshot%202024-06-03%20at%2016.09.42.png?alt=media&amp;token=d71aec65-472d-414d-acc0-0df6e660472e" alt=""><figcaption><p>Side modal for Individual single Lookup</p></figcaption></figure>

2\)  Businesses must select a **country** and **app,** and subsequently choose the **ID type** from a dropdown menu that includes various IDs based on the selected country.

<figure><img src="https://3296995301-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pgHlRJB7EejHn55UcwX%2Fuploads%2FJ8aLMcW1VymchG3YgMQh%2Fimage.png?alt=media&amp;token=1b46659c-34a6-475e-a927-d354acfaed79" alt=""><figcaption><p>Select the "country" drop-down option</p></figcaption></figure>

<figure><img src="https://3296995301-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pgHlRJB7EejHn55UcwX%2Fuploads%2FgermUebuK3cvgDnyMIlD%2Fimage.png?alt=media&amp;token=67818157-11aa-4073-9339-e9bce744349b" alt=""><figcaption><p>Select the "IDs type" drop-down option</p></figcaption></figure>

**PERFORM BATCH LOOKUP**

For a business with data on a multitude of users seeking to verify their identities through Individual Lookup, they can achieve this via Individual Batch Lookup by following the steps outlined below:

1\)  To initiate Individual Batch Lookup, businesses should click on the <mark style="color:blue;">"Perform Batch Lookup"</mark> button, triggering the appearance of the **side modal** as illustrated below.

<figure><img src="https://3296995301-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pgHlRJB7EejHn55UcwX%2Fuploads%2FruF8Kj7fdkHDESCgYAeG%2Fimage.png?alt=media&amp;token=c193b126-860b-4fe9-b5bb-a5aa07dc33a8" alt=""><figcaption><p>Side modal for performing Batch Lookup</p></figcaption></figure>

2\)  Businesses are required to choose a **country** from a dropdown menu, select an **app**, and then choose an **ID type** from a dropdown menu. The available options for the ID type depend on the country selected

<figure><img src="https://3296995301-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pgHlRJB7EejHn55UcwX%2Fuploads%2FBO4Ii7gXoyHrdT515ANT%2Fimage.png?alt=media&amp;token=04df2fff-511b-4c59-929c-bcddeb6d7120" alt=""><figcaption><p>Select a country with drop-down options</p></figcaption></figure>

<figure><img src="https://3296995301-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pgHlRJB7EejHn55UcwX%2Fuploads%2FtoKZk7nzbTZhLNPj9QQV%2Fimage.png?alt=media&amp;token=b9b7a463-acbe-40c7-9a82-4480f08bb28a" alt=""><figcaption><p>Select an app to use for the verification process</p></figcaption></figure>

<figure><img src="https://3296995301-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pgHlRJB7EejHn55UcwX%2Fuploads%2F1XJaj6ptdIcuysrRKWER%2Fimage.png?alt=media&amp;token=61c6b476-69e8-4bcc-8017-f1b616bd9200" alt=""><figcaption><p>Select an ID type available for the country chosen</p></figcaption></figure>

3\) Businesses have the flexibility to upload user data in their preferred format or download the template by clicking on <mark style="color:blue;">"click here to select."</mark> They can then populate the template with users data and proceed to upload it.

<figure><img src="https://3296995301-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pgHlRJB7EejHn55UcwX%2Fuploads%2FOwoxuamABZYF1E1M2HzD%2Fimage.png?alt=media&amp;token=d90f1227-6d60-4b6b-8635-c01ba5c65eb5" alt=""><figcaption><p>Upload a batch file or click here to download the template</p></figcaption></figure>
